Welcome to Venuva Industries. By accessing our website venuva.in, contacting us, or purchasing our products, you agree to comply with the following Terms & Conditions. Please read them carefully before using our website or services.

1. Products & Services

• We manufacture and supply flexible lighting solutions (silicone profiles, Neoflex Gen II, FlexiPro series, etc.) and hardware solutions (drawer runners, hinges, and related accessories).
• Product specifications, dimensions, and features are subject to change without prior notice as part of our continuous improvement policy.
• While we strive for accuracy, colors, images, and product details displayed on our website may slightly differ from the actual product.

2. Orders & Payments

• All orders are processed upon receipt of full or advance payment unless otherwise agreed.
• Prices are subject to change without prior notice.
• Any applicable taxes, duties, or shipping charges will be communicated before order confirmation.

3. Delivery & Shipping

• Delivery timelines will be communicated at the time of order.
• Venuva Industries is not liable for delays due to third-party logistics, strikes, natural calamities, or unforeseen events.
• Risk and ownership of goods transfer to the buyer upon dispatch.

4. Returns & Replacement

• Returns are only accepted for manufacturing defects, subject to inspection by our quality team.
• Claims must be raised within 7 days of receipt of the product, along with proof of purchase.
• Customized or special-order products are non-returnable.

5. Warranty

• Our products are warranted against manufacturing defects under normal usage conditions.
• Warranty does not cover damages due to mishandling, improper installation, unauthorized modifications, or wear and tear.

6. Intellectual Property

• All content on venuva.in, including text, logos, images, and product designs, are the property of Venuva Industries.
• Unauthorized use, reproduction, or distribution of our content is strictly prohibited.

7. Limitation of Liability

• Venuva Industries shall not be held liable for any indirect, incidental, or consequential damages arising from the use of our products.
• Our liability, if any, shall not exceed the value of the product purchased.

8. Governing Law

• These Terms & Conditions are governed by the laws of India.
• Any disputes shall fall under the exclusive jurisdiction of the courts in Surat, Gujarat.

9. Contact Us

For queries or support, please reach out to us:

📞 +91 97271 70755 | 📧 venuvaindustries@gmail.com | 🌐 www.venuva.in